Terms and conditions

General information

Golf & Machines ApS – Denmark
CVR: DK29179794
Address: Klokkestøbervej 31, 8800 Viborg
Mail: info@fshmachines.com
Tlf: +45 87 25 00 15

Payment

All Prices are including Customs /Tax
Payment by credit card
No fees are charged for credit cards
The amount will not be drawn from your card account until the goods are dispatched.

Freight

For shipping to the North America (USA Canada)

Orders will be shipped DDP, all taxes/customs included, directly to the stated address. Make sure that the address stated is accessible for the freight company within business hours. If the order cannot be delivered, we will contact the customer to find a solution. Extra Fees may apply.

Shipping price is $ 73 pr order containing 1 to 10 boxes.More than 10 boxes – Free shipping

Cancellation rights.

As long as the goods has not been dispatched, the customer have the right to cancel their order.

The customer will receive an email with a notice that their order will be shipped the next day, giving them time to cancel, if they should wish to do so. You cannot cancel the purchase by refusing to receive the goods unless you inform us or it arrives visibly damaged.Does the customer want to change their order, adding or subtracting the wanted amount, this can be done without any extra fee up until the time when cancellation rights are forfeit.

From receiving the goods and 14 days after, you have the right to get a refund, if the following terms are met:The order must be returned in its original, unopened package. The customer will get a total refund of all purchase and shipping costs, but the cost of returning the goods will be paid by the customer.

Returning goods

If a customer’s order arrives in a damaged state, please take a picture and send it along with a short description of the damage to the product and your order confirmation. You will as soon as possible receive a new box.

Refund of the purchase sum

As soon as we receive the returned goods, the customer will receive a refund.

Please send the article to:

Golf-Machines ApS
Klokkestøbervej 31
DK-8800 Viborg
Denmark

Right to make complaints

When you trade with us as a consumer, the Danish Sale of Goods Act applies.

The warranty applies for 24 months, but  does not include normal wear and tear for an article such as this.

SEND THE ARTICLE TO:

Golf-Machines ApS
Klokkestøbervej 31
DK-8800 Viborg
Denmark

We will only accept packages sent directly to this address.

When you return the article, please attach a detailed description of the problem.

Personal data policy

We need the following information when you trade with us:
Name, address, telephone number and e-mail address.

We register and pass on the personal details which are necessary to deliver the goods to you.

Personal data is registered with Golf-machines ApS and is kept for five years, after which the details are deleted.

In addition, we work with a number of other companies who store and process data. These companies process the data exclusively on our behalf, and must not use them for their own purposes.We work only with processors of data in the EU or in countries where your data will be given adequate protection.

Data responsible is Ms. Helene Andersen

You are entitled to be told what details about you we process.If you believe the details are inaccurate, you are entitled to have them corrected. In certain situations, we are obliged to delete your personal data if you ask us to do so. These could, for instance, be data which are no longer necessary for the purpose we used them for. You can also contact us if you believe that your personal data are being processed in a way that is against the law. You can also write to us at info@fshmachines.com.